November 27, 2019

North Carolina Appointment Renewals for 2020

State(s) Impacted:

 North Carolina

Invoice Renewal Period:

February 3, 2020 8 am CST –
March 31, 2020

Invoices Unavailable for System Update:


Invoice Grace Renewal Period:

April 1, 2020 –
May 15, 2020 3 pm CDT

Appointment types renewed:

Producer, Auto Physical Damage, Limited Representative, Title Insurance, County Farm Mutual Insurance Agent and Credit Agent Individual

Termination Deadline:

January 24, 2020 11:59 pm CST

Appointment & Terminations Turned Off:


Appointment & Terminations Turned On:


PDB Alerts Turned Off:


Effective dates honored when processing is turned back on


Transactions Declined during down time:


New appointment renewal date reflected once renewed:



Effective February 3, 2020, North Carolina company appointment renewal invoices will be available for payment through May 15, 2020. Please review important processing information below for upcoming appointment renewal period.


            State Specific Rules:

  • Electronic processing through NIPR is Mandatory and renewals cannot be sent directly to the Insurance Department.
  • The NIPR website is:
  • Termination notices for individual appointments that you do not wish to renew must be received by NIPR no later than 11:59 pm CST January 24, 2020 to allow enough time for processing before the renewal invoices are created.
  • Any appointment with March 31, 2020 renewal date that is active on January 25, 2020 will be included on the invoice. Companies will not be allowed to remove any names from the invoice after this date.
  • On February 3, 2020 8 am CST, the NIPR website will display the invoice and a list of appointments due for renewal.
  • Appointment renewal fees will be due by March 31, 2020 for all appointments to be renewed.
  • Appointments have grace renewal starting April 1, 2020 through 3 pm CDT May 15, 2020.
  • All appointments will be canceled if the invoice is not paid by 3 pm CDT May 15, 2020.

NIPR will not process appointment renewals for Risk Retention Group Agent and Purchasing Group Agent.  These renewals can be processed directly through the North Carolina Department of Insurance.



  • Insurance carriers with an NAIC CoCode wishing to reconcile company appointments with the state insurance department may obtain a list of appointments via the Company Appointment Report (CAR) prior to appointment renewal invoices being created.  Terminations can be made through the Interactive Appointment and Termination Application. Both of these applications are available to NIPR Subscribers. If you are not a subscriber or need to verify that you are subscribed to these products, please contact NIPR at 816-783-8467 or for subscription information. You may also utilize the services of an NIPR Authorized Business Partner



Payments for North Carolina Appointment Renewals MUST be received by NIPR through the Electronic Options made available


Paper checks will not be accepted. Companies that submit payment to NIPR via paper check will not have their renewal invoice processed, and payment will be returned. Since receipt of a paper check is through a lock box account, it may take NIPR several days to post the paper check in order to issue a refund check to your company. NIPR is not responsible for any renewal late fees incurred during this period, if applicable


NIPR Transaction Fees


NIPR processing fees are non-refundable.

The NIPR processing fee per invoice will equal 1% of the total state fees charged with a minimum of $5.00 and a maximum of a $1,000.00



# of appts        Price        Total
100                  $10.00     $1000.00


Transaction fee is 1% of $1000.00 or $10.00


State Fees

  • Fees are per appointment per appointment.
  • There are no late fees assessed if paid during grace period (April 1st – May 15th).


North Carolina Appointment Renewal Fees

Total Fee per Appointment

February 3rd


March 31st

Auto Physical Damage
Title Insurance
County Farm Mutual Insurance Agent


Limited Representative
Credit Agent


April 1st


May 15th

Auto Physical Damage
Title Insurance
County Farm Mutual Insurance Agent


Limited Representative
Credit Agent


Please note, all appointments will expire if not paid in full by close of business May 15, 2020 (3 pm CDT).


Payment Method and other Fees

Credit Card

 No processing fee

If you are paying by credit card (Visa, MasterCard, American Express, or Discover) the process will be entirely electronic. Please note there is a $60,000 limit on Credit Card payments. If your invoice exceeds $60,000, you must choose an alternative payment method. If you have questions regarding the other methods, please call NIPR Customer Service. An appropriate receipt will be displayed for you to print for your records.

Electronic Check

There are no check processing fees for utilizing the electronic check payment method but NIPR transactions fees will apply

·  A few banks or credit unions may not participate in electronic check services
·  If your bank needs a pre-authorization to use this electronic check service you will need to provide your financial institution with this information: NIPR ACH-9431763793.
·  There is a $25.00 returned check charge for any electronic check that does not clear the applicant's bank. Additionally, the state will be notified if any issue with payment is not promptly resolved, possibly resulting in non-renewal of appointments or a reversal of renewals, until payment is made.

PayPal Account

No processing fee





Process beginning February 3, 2020 when the electronic invoices are on the website:

  • On the Internet, go to 
  • Follow the links to company appointment renewals and sign-in using your company identifiers: company Cocode, FEIN, and/or company name 
  • After entering the necessary identifying information, you can:
    • Print/Pay the Invoice
    • View the detail report of appointment renewals
    • Print the Report
    • Download the Report as text (delimited)
    • Download the Report as XML. 
  • Help screens and NIPR Customer Support are available to guide you through the process.

If you have any questions regarding this new appointment renewal process, contact: 


Beth Blackwell, at 919-814-9820 or